Peg Neuhauser is president of PCN Associates, the management consulting firm she established in 1984.

As a speaker, consultant, and facilitator, she offers practical tips for action to create a more innovative and adaptive organization. Her focus is on increasing collaboration in cross-functional teams, improving relationships among work colleagues, avoiding burnout, and strengthening the organization's culture to focus on its goals more effectively. Her stories, case examples and humor illustrate each idea in a way that is both entertaining and easy to remember.

Neuhauser specializes in the areas of conflict management, organizational culture, and avoiding burnout. She works with clients in many industries including health care, high tech, finance and publishing. Prior to establishing her company, Peg worked for Hospital Corporation of America.

Peg is the author of four books: Tribal Warfare in Organizations, Corporate Legends & Lore: The Power of Stories as a Management Tool, Culture.com: Building Corporate Culture in the Connected Workplace and I Should be Burnt Out by Now, So How Come I'm Not?

• The New Normal : Rethinking the Way You Lead (for managers) - OR -
  Moving On : Healing from the Turmoil and Adapting to the New Realities (for employees)
  Uncertainty is the word that best captures the thinking of most individuals and organizations these days. People say it's like working in a fog. Is the recession really over? Will things return to normal? If so, when? If not, what will the new normal be, and how do we succeed in that world? What do 90% of top execs rank as the critical organizational skill needed today - agility.
  
  Here are some practical definitions of what they mean by organizational agility:
  • Capacity to identify and capture opportunities more quickly than a rival does
  • Combining patience and boldness
  • Being ready to move the moment the fog lifts just enough so the choice is more than a crap shoot, but before things are clear to everyone including competitors
  
  Help your leaders and employees understand the new normal in your organization and adapt as leaders and employees to these new realities.
  
  
• Building Bridges Among the Tribes in Your Organization - This presentation is based on Peg Neuhauser's book Tribal Warfare in Organizations. It takes a humorous and entertaining look at turf battles between departmental and professional groups in organizations . . . IT, HR, lawyers, paralegals and all the rest of the tribes in the legal profession. Neuhauser offers practical tips on the do's and don'ts of tribal communication. The goal is to produce more effective collaboration and problem solving that makes life easier for everyone and provides service to customers.
  
  
• I Should Be Burned Out by Now . . . So How Come I'm Not? - Everyone's work life has been affected by this era of uncertainty. The world we are living in today operates at a much faster pace than a decade ago. In this presentation, Peg C. Neuhauser provides dozens of practical tips for coping with one of the most serious dangers of the high speed, uncertain world of work-burnout. Peg covers three areas where actions can be taken to reduce burnout in your organization: corporate culture strategies, leadership actions, and personal tips. In this interactive and entertaining presentation, Neuhauser will discuss ideas with the audience and tell stories about how people are surviving and even thriving in this era of uncertainty.
  
  
• Building a Corporate Culture that Helps Your Organization Succeed - There is no one "right" culture for all organizations. The right culture is the one that helps you succeed in accomplishing your goals. If your company's goals have change, you probably need to change your culture. These days many organizations are making substantial changes in their business strategies to become more customer-driven, more results oriented, or more innovative. Peg Neuhauser's presentation offers practical tips for how to build and maintain your corporate culture to succeed in today's world. Neuhauser has written three books on corporate culture: Culture.com, Tribal Warfare in Organizations, Corporate Legends and Lore.
  
  
• Bringing Cultures Together After the Merger - With all the mergers, partnerships, and restructuring going on in organizations these days, clashes between the cultures are inevitable. People do not give up their old ways or blend two groups with different histories without a struggle. Ordering people to change rarely works. The conflicts do not go away; they just go underground. To change or blend cultures you must develop new ground rules and common agreement about how the groups will work together in the future. This presentation guides participants through their own current cultures and to help them identify specific changes and common agreements that are needed.