Even before winning the 1994 Malcolm Baldrige National Quality Award, Don Wainwright was a leading national expert in the field of quality leadership. He has now dedicated his time to educating audiences world wide through programs designed to help other organizations as he did Wainwright Industries.

Wainwright Industries credits its continuous improvement process with making quality job #4? That's right! This revolutionary concept has ensured Wainwright's success and has continually increased job #5, the bottom line. Whether it's a keynote or a full-day presentation, your participants will benefit from Don's inspiring leadership and also learn about job #1, #2, and #3.

• The Wainwright Experience: Quality Through Leadership
• From Leadership To Customer Satisfaction: The Total Management
• What's Your Vision
• The Leader's Role In Quality Improvement
• Quality Teams Lead To World Class Performance